Norm Robertson serves as NAMI's vice president of regulatory services. Prior to joining NAMI, Robertson served as the Executive Associate Director of Regulatory Issues at the North American Meat Association (NAMA), where he managed a highly skilled Regulatory Services staff. He began his career as a Slaughter Food Inspector in Vernon, California, in 1990. Robertson was promoted to an off line pro­cessing position in 1993 and then to a Consumer Safety Inspector position in the Long Beach Circuit in 1994. In 2001, Robertson was selected as one of two individuals to be promoted to the position of Consumer Safety Officer (CSO), now referred to as an Enforcement Investigation and Analysis Officer (EIAO), in the Alameda District. After work­ing for almost two years as a CSO, he was selected to be a Frontline Supervisor (FLS) in Vernon and then Petaluma, California, and finally as the District Case Specialist in the Alameda District. Robertson participated in national level workgroups and assisted in the official classroom training of subsequent EIAO classes during his time at USDA. Robertson’s experience working at various levels of USDA has provided him with a detailed and thorough understanding of how the regulatory Agency operates, which adds a strong regulatory skill-set to help our general members navigate the regulatory environment.

Roya Galindo serves as NAMI’s director of regulatory services. She first began her career in 2005 when she was one of the first successful consumer safety inspector interns (CSI) to complete the internship program for the Food Safety and Inspection Service. She worked as a CSI for a few years until she was quickly promoted to an Enforcement Investigation Analysis Officer (EIAO). After mentoring many of the EIAOs, Galindo switched gears and worked for the industry managing and refining establishment’s food safety systems. Galindo’s extensive background in industry and regulations allows her to provide the members with guidance on a wide array of subjects.