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Step 3: Fix the Problem or Develop a Plan to Fix

At the same time, the company must be reviewing its draft corrective action plan to determine if in fact it suits the unique crisis at hand. Appropriate modifications should be made to the plan and it should be reviewed and approved by the CMT.

Ultimately, some of this plan will need to be shared to varying degrees with different audiences. Keep that in mind as you refine it and note any actions that will be made public.