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FSIS Issues Two Notices Aimed At Improving Data Collection

Friday, May 23, 2008

(American Meat Institute)

The Food Safety and Inspection Service (FSIS) has issued two notices as part of the agency’s effort to enhance the development and maintenance of an integrated and robust data collection and analysis system to verify the effectiveness and efficiency of the agency’s program.


FSIS Notice 37-08 “Consumer Complaint Monitoring System (CCMS) 2.0” announces the launch of a modified Consumer Complaint Monitoring System (CCMS) 2.0. The modified version of CCMS does not necessitate a revision to FSIS Directive 5610.1, Procedures to Implement the Consumer Complaint Monitoring System. Therefore, FSIS personnel are to continue to follow the instructions in that directive.


CCMS 2.0 was developed to address limitations of the CCMS system and to improve the Agency’s detection, analysis, and response capabilities to consumer complaints.


FSIS provided initial training sessions to users of CCMS to illustrate the new features. For those users not able to take the initial training sessions, CDs are being mailed to OFO District and OPEER Regional Offices. Later this year, FSIS will provide the training electronically on the FSIS intranet and on AgLearn.


To view this notice in its entirety, click here: http://www.fsis.usda.gov/OPPDE/rdad/FSISNotices/37-08.pdf


The second notice issued, FSIS Notice 38-08 “In-Commerce System and Administrative Enforcement Report System,” announces the release of the In-Commerce System and describes its features and uses.


The In-Commerce System is a new, Web-based system that the Office of Program Evaluation, Enforcement and Review (OPEER), Office of Field Operations (OFO), and Office of International Affairs (OIA) will use to document and report compliance and enforcement activities.


The In-Commerce System will replace a number of existing agency systems, including the Planned Compliance Program (PCP) (FSIS Directive 8100.1) used by OPEER and the internet-based Share Point application used by OPEER and OIA to document food defense surveillance activities (FSIS Directive 5420.3). The In-Commerce System also will eliminate the Compliance (Daily) Activity Report (DAR) (FSIS Directive 8000.2). In addition, the Administrative Enforcement Reporting (AER) component of this new system will replace the AER application in Smeadlink.


The In-Commerce System was launched for OFO and OIA users on May 16,2008, and will launch for OPEER users starting June 10, 2008, to coincide with their training. The In-Commerce System will become available at OPEER Regions after the training of its personnel is complete. OFO users will start using the new AER function in June following training of District Case Specialists.


Questions about the In-Commerce System should be referred to the Policy Development Division at 1-800-233-3935.


To view this notice in its entirety, click here: http://www.fsis.usda.gov/OPPDE/rdad/FSISNotices/38-08.pdf

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