Consumer Response Resources

Convergys Corporation
http://www.convergys.com/
888-284-9900

This company provides a variety of customized, emergency consumer response services. The company handled consumer inquiries regarding a high-profile recall of diet pills by a major pharmaceutical company, for example.

West Corporation
http://www.west.com/
800-232-0900

This company provides technology and customized services to connect with customers, workforce, partners and vendors and offers a vast array of communication services.